One of the stressful parts of being a Jamaica property owner is dealing with overly demanding renters. It is understood that all tenant complaints have to be addressed efficiently and professionally, there will always be that one exception — a renter who never seems to run out of complaints, making almost constant sometimes borderline unreasonable requests. If these complaints are all related to health problems, you could be dealing with a hypochondriac, also known as someone who suffers from illness anxiety.
A person with hypochondria is someone who experiences obsessive and negative thoughts about their own health. Overall, they have a lot of concerns. They love to do a lot of reading and research on topics relating to health and can potentially view their environment as unsafe or dangerous to their health. Much of their excessive or unreasonable complaints come from these behaviors and fears.
Dealing with a hypochondriac can be a challenging job; they have a hard time controlling their urges and may need constant reassurance about any number of things, which often takes the form of a complaint. They may continuously ask you to examine things for them, trying to place you as a kind of coping mechanism for their anxieties.
The healthiest thing to do when dealing with a tenant who experiences from illness anxiety is first, to assure that the home they have rented is properly maintained. Next, it’s necessary to arrange (and follow consistently) firm guidelines about when, where, and how often they can communicate with you. To manage repair requests and other complaints, it’s an excellent idea to require your renter to do so in writing. This helps by creating a paper trail of each complaint (and your response) in the event of a dispute and may even cut down on the number of requests they make.
Although difficult, it’s vital to stay courteous and professional and to recognize that you are not expected to come running every time your tenant calls. As long as you are confident that the Jamaica rental property is being regularly and properly maintained, it’s best to console the renter that you will manage the situation quickly, but depending on what it is, that you will presumably approach it at a later date. You may also need to remind the tenant about any relevant lease terms, terms that should spell out which liabilities belong to the renter and which apply to the property owner to avoid trouble or false expectations.
Handling difficult tenant relations can be one of the least exciting parts of a landlord’s job. Why not let the professional property managers at Real Property Management New York Gold handle it for you? We will guarantee that your property is regularly maintained to help alleviate any concerns. We will also manage tenant complaints, clarify and set lease terms, and handle communication between you and your renters in a professional and timely manner. By doing so, we’ll leave you free to focus on other things. Would you like to learn more about how we can assist you? Please contact us online or call us at 347-905-5770 for more information.
We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.
